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Since 1928 our mission as
been to provide the business community with the highest
quality products accompanied by unparalleled customer
service. Our record of longevity and growth speaks
volumes about our accomplishment of these simply stated
goals; however, you deserve to know the business
philosophy that drives our success. After all, any
product, sold to any customer, has but one purpose - to
provide a solution to a problem. Here is how we
accomplish this:
We LISTEN, and listen very carefully. Our sales and technical personnel pay close attention to
the specific needs of our customers on-site visits are
made and discussions held with top management as well as
with the folks applying the coating in the manufacturing
facility. We make sure we understand your needs.
We
INNOVATE. Our in-house Research
and Development laboratory analyzes your need, then
works diligently to produce a customized product
tailor-made to provide your solution (assuming one of
our standard product line coatings will not serve
perfectly). The solution may include not only a coating,
but a coating system involving primers to topcoats, all
engineered to work efficiently and cost effectively with
your equipment, personnel and end product.
We
DELIVER. Our ISO 9001:2000
manufacturing facility personnel produce your product
according to strict quality control guidelines, then
arrange shipment on time and in full. From start to
finish, your product is monitored for adherence to your
specifications and delivery deadlines.
We
ADAPT & COMMUNICATE. We keep in
close touch with you every step of the way to ensure we
stay abreast of your ongoing needs. We stand ready to
adapt to changing requirements as dictated by YOUR
customers. As a result of this flexible attitude, we are
proud to say that we enjoy decades-long relationships
with high visibility, internationally known firms.
We ’ve
practiced the business model above for three-quarters of
a century with great success. Of course, none of
this would happen without dedicated employees whose
knowledge, attitudes and talents continue to provide
solutions to our customers’ problems. That’s why
I’m proud to serve as their President!
Jerry D. Jones
President & CEO

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